1 thought on “Wang Ying's character experience”

  1. Comrade Wang Ying is a salesperson in the Golden Jewelry Area, the first commodity operation department of Xidan Shopping Mall. She has worked hard to study business knowledge, strives to master business skills, courageous to innovate service methods, summarizes the launch of the "Golden Jewelry Style Personalized Design" service, providing hundreds of customers with jewelry consumption design. expert".
    . She worshiped "National Model of Labor" Ren Yuezheng as a teacher, and used the master as a role model. Hyretest learning how to receive customers enthusiastically, how to introduce products, and how patient special customers are serving, she is in her heart. I often communicate with the master's work experience and learn about business knowledge. Apply the knowledge and skills he mastered flexibly into actual work, so that customers can enjoy value -for -money services while buying goods. On the one hand, she actively learned from the master, and on the other hand, constantly pressing herself charging. I have purchased and subscribe to professional books such as "Diamond Counseling Jewelry", "Jewelry Knowledge Questions and Answers", and "China Gold News" to learn from nutrition and improve business knowledge; use the break time to visit the market, study the popularity of jewelry, try to figure out the consumption psychology of customer consumption psychology Features; in order to master the jewelry testing technology of the system, she also uses the opportunities of Sunday jewelry testing professionals to test in the mall and learn from. After a period of unremitting hard work and study, I have mastered the 4 elements (4C) standards to measure diamonds, and can obtain the NGTC diamond classification certificate from different aspects to judge the excellent level of diamonds from different aspects. He has been rated as the group sales champion and service stars many times, and has been awarded the title of "Beijing Economic and Technological Innovation Model".
    . She pays attention to service innovation in her work, so as to "where the customer needs, and where my services are extended", so that the sales of the gold jewelry area in the mall climb. For example, a group of "roads" were introduced at the Golden Jewelry Counter, and the market prospects were optimistic, but the expected effect was not achieved after the trial sales. After research and analysis, Wang Ying found that it was not a problem with the product itself, but we did not catch the consumer needs of customers. She combined more than a dozen colors and textures with the "Road Tong" pendant, and finally chose black and brown leather ropes to make the once -selling pendant a best -selling goods. After that, she launched the "Matching Service Law", combined with the hand -woven Chinese knot and the zodiac sign of the yellow platinum dog, woven into a rope chain of various colors and styles. From January to February this year It reached more than 1,900 yuan, an increase of 17%year -on -year sales from last year.
    . She focused on the leadership of customer consumption needs in her work. She believes that an excellent salesperson can only win customers and take the lead in occupying the market. She put forward the "style personalized design service" through counter practice to allow consumers to enjoy a value -for -money service. A young man wanted to choose a diamond ring to propose to his girlfriend, but the counter was not ideal, and the customer was disappointed. She carefully designed a "heart -to -heart seal" diamond ring according to the customer's mind, using platinum as a base, highlighting the "heart" type, representing the intention of the "heart" claws of the two metals, holding a bright diamond. When the customer got the diamond ring that was processed in accordance with his own mind, he was very satisfied. He praised: "The service of the Xidan Shopping Mall is really unusual. For the consumption design for the customer, I bought the jewelry, but the more important thing is to enjoy the value service." Intersection

Leave a Comment

Shopping Cart